Terms and Conditions

These Terms and Conditions constitute the legal agreement between you and Mostbet (the operator) governing your use of the platform at mostbet-np.co.com and all associated services, including the mobile application, live betting, casino games, and sportsbook. By registering an account, depositing funds, or placing any bet or wager, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree with any provision, you must not use the platform.

For the purposes of these Terms and Conditions, the following definitions apply: 'Account' means your personal user profile registered on the platform; 'Bet' or 'Wager' means any stake placed on a game, event, or outcome; 'Bonus' means promotional credit or free spins offered by the operator; 'Deposit' means funds transferred by you into your Account; 'Withdrawal' means funds transferred from your Account to your nominated payment method; 'Operator' means Mostbet and its affiliated entities; 'Platform' means the website, mobile application, and all services provided by the operator; 'You' or 'Your' refers to the individual user of the Account.

You may register an Account only if you meet all of the following conditions: you are at least 18 years of age; you are a natural person with full legal capacity to enter into binding contracts; you are not a resident of any jurisdiction where online gambling is prohibited or restricted; you are not an employee, agent, affiliate, or family member of the operator or its licensed partners; you have not been previously suspended or permanently closed by the operator; and you are not listed on any gambling self-exclusion registry or sanctions list. The operator reserves the right to verify your eligibility at any time and to refuse registration or close your Account if you do not meet these requirements.

You may register an Account using your phone number, email address, social network credentials (Google, Facebook, Twitter, Telegram, or Steam), or one-click registration. You must provide accurate, complete, and truthful information at all times. You are responsible for maintaining the confidentiality of your login credentials and password. You must notify the operator immediately of any unauthorized access or breach of your Account. You may hold only one Account per person, household, and IP address. Multiple Accounts are prohibited and may result in permanent closure and forfeiture of funds. You are liable for all activity conducted under your Account credentials.

The operator is required by law to verify your identity before you may withdraw funds. You must provide valid identification documents, proof of address, and payment method verification as requested. Acceptable documents include a passport or national ID card, a utility bill or bank statement dated within the last three months, and confirmation of the payment method used for deposits. Failure to complete verification within the timeframe specified by the operator may result in suspension of your Account and withdrawal of funds. For full details on the verification process, please refer to the KYC Policy.

The operator accepts deposits via eSewa, Khalti, IME Pay, Cellpay, iCash, Prabhupay, Bank Transfer, Visa, Mastercard, USDT, BTC, and ETH. Deposits are processed instantly and the operator charges no fees on deposits. Minimum and maximum deposit limits apply and are displayed on the deposit page. You are responsible for any fees charged by your payment provider. All funds deposited into your Account remain your property until wagered. Withdrawals are processed to the original payment method used for deposit. Withdrawal requests are processed within 24 hours, though some methods may be instant. The operator charges no fees on withdrawals. Minimum withdrawal amount is approximately USD 50 (equivalent in NPR). Maximum withdrawal limits may apply and are subject to your Account tier and verification status.

You may not withdraw funds deposited as part of a promotional offer until you have completed the wagering requirement specified in the Bonus Terms. The standard wagering requirement is 60 times the bonus amount. Wagering must be completed within 30 days of bonus credit. Bets placed and then cancelled do not count toward wagering. Only bets at qualifying odds of 1.40 or higher contribute to sports bonus wagering requirements. Failure to meet the wagering requirement within the specified period will result in forfeiture of the bonus and any associated winnings. For full details on bonus terms and conditions, please refer to the Bonus Terms and Conditions.

An Account is considered inactive if no login, deposit, or bet is recorded for a continuous period of 12 months. The operator may impose a monthly dormancy fee on inactive Accounts. Any remaining balance in an inactive Account will be returned to you upon request, provided your Account has been verified. Dormancy fees will be deducted from the remaining balance before return of funds. The operator will attempt to notify you by email before applying dormancy fees. Reactivation of an Account is possible by logging in and placing a bet or deposit.

You must not engage in any of the following prohibited activities: fraud, misrepresentation, or deception in registration or Account use; money laundering or use of the platform for illegal purposes; creation of multiple Accounts to circumvent restrictions or bonuses; use of automated software, bots, or scripts to place bets or access the platform; collusion with other players to manipulate odds or outcomes; use of VPN, proxy, or similar technology to bypass geographic restrictions or access the platform from a prohibited jurisdiction; abuse of bonuses or promotional offers; or any other conduct that violates applicable law or these Terms and Conditions. The operator monitors for suspicious activity and reserves the right to investigate and take action.

The operator reserves the right to suspend or permanently close your Account at any time, with or without cause, and with or without notice. In the event of a breach of these Terms and Conditions or applicable law, the operator may confiscate your Account balance and any winnings. The operator may also modify these Terms and Conditions at any time by posting updated terms on the platform. Your continued use of the platform following such modification constitutes acceptance of the updated terms. The operator will provide notice of material changes via email or in-Account notification.

The operator is committed to promoting responsible gambling and provides tools to help you manage your gaming activity. These tools include deposit limits, loss limits, session time limits, self-exclusion, reality check reminders, and cool-off periods. You are encouraged to use these tools to maintain control over your gambling. For full information on responsible gaming resources and support services, please refer to the Responsible Gaming Policy.

The operator offers various bonuses and promotional offers, including welcome bonuses, free spins, cashback, and loyalty rewards. All bonuses are subject to specific terms and conditions, including wagering requirements, validity periods, and game restrictions. Bonuses are credited to your Account automatically upon meeting the eligibility criteria. The operator reserves the right to modify, suspend, or cancel any bonus or promotion at any time. For full details on current bonuses and their terms, please refer to the Bonus Terms and Conditions.

If an obvious error occurs in the calculation of odds, payout, or bet placement, the operator may void the affected bet and refund your stake. Examples of obvious errors include odds displayed at manifestly incorrect values or bets accepted in violation of the operator's rules. If a technical malfunction or system failure prevents the proper placement or settlement of a bet, the operator will refund your stake. The operator is not liable for any losses resulting from errors or malfunctions, except to the extent of refunding the stake as described above.

To the maximum extent permitted by law, the operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including loss of profits, data, or business opportunity. The operator's total liability to you for any claim shall not exceed the amount of your last deposit or the balance in your Account, whichever is greater. This limitation applies regardless of the cause of action, whether in contract, tort, or otherwise. Some jurisdictions do not permit the exclusion or limitation of liability, in which case the operator's liability shall be limited to the maximum extent permitted by applicable law.

All content on the platform, including the website design, graphics, logos, text, software, and trademarks, is the exclusive property of the operator or its licensors and is protected by copyright and intellectual property law. You may not reproduce, distribute, modify, or transmit any content without the operator's prior written consent. Unauthorized use of the operator's intellectual property is prohibited and may result in legal action.

These Terms and Conditions are governed by and construed in accordance with the laws of Curaçao, under which the operator is licensed. The operator is licensed by the Curaçao eGaming Authority. You agree to submit to the exclusive jurisdiction of the courts of Curaçao for any dispute arising from these Terms and Conditions or your use of the platform. However, the operator may pursue legal action against you in any court of competent jurisdiction.

If you have a complaint or dispute regarding your Account, a bet, a withdrawal, or any other matter related to the platform, you must contact the operator's support team via live chat, email at [email protected], Telegram, or phone. The operator will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with the operator's response, you may escalate your complaint through the formal dispute resolution process. For full details on the dispute resolution procedure, including independent arbitration, please refer to the Dispute Resolution Policy.

These Terms and Conditions are provided in English. The operator also provides translations in Nepali and Hindi for your convenience. In the event of any discrepancy between the English version and any translation, the English version shall prevail and be the authoritative text.

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect. The operator will amend the invalid provision to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

The operator may send you notifications and communications via email, in-Account messages, SMS, or push notifications. You are responsible for keeping your contact information current and accurate. You agree to receive promotional communications and marketing materials from the operator unless you opt out through your Account settings. Important notices, including changes to these Terms and Conditions, will be sent to the email address associated with your Account. Your continued use of the platform constitutes acceptance of such notices.

For questions, complaints, or support, you may contact the operator at [email protected] or via live chat available 24/7. The operator also provides support via Telegram and phone. Support is available in English, Nepali, and Hindi. The operator's average response time on live chat is under 2 minutes. You can also visit mostbet np for more information about the platform and its services.

These Terms and Conditions were last updated on the date displayed at the bottom of this page. The operator reserves the right to update these terms at any time. Material changes will be communicated to you via email or in-Account notification. Your continued use of the platform following any update constitutes your acceptance of the revised terms.